It provides you with all the data that you need to analyze your calls. The whole concept of a VoIP phone system can be intimating, but the on-boarding process made it a lot smoother and easy for our IT department.Ĥ.) A neat feature that we just started to use is Nextiva Analytics. It's gave all our employees the ability to chat with each other on the app and eliminated the need to text on a personal cell phone.ģ.) So far if we have any questions, we have a support representative that we can email or call with any questions. The app has added a new communication layer for our business.
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After a week of using the NextOs they all understand how to use the phone, and the app. We have several employees that range from their mid-20s to 50s. Every call has been crystal clear, and no dropped calls.Ģ.) Easy to use for our company. The quality of the service is great, too. We had no department structure regarding calls, and they were being answered by the closest person to the main phone in their department. Before using a VoIP service, our whole system was a mess. Now, phone calls are going to the right individual in their department. What a difference a new system can make on your business. So I would highly recommend or suggest that you look at FAX.PLUS, because they have a great number of tools, ease of access, and they have an app to match. Especially when you have to send sensitive documents, fax is still the way to go. If you're looking for a easy solution, a cost-effective solution for having a fax machine you would think that they were outdated, but they're not.
I can pull from anywhere and send a fax and receive one right on my mobile device or on my laptop. And so whenever I'm working with it, it just flows very seamlessly. So I have access to it on my phone as well as on my computers. Since FAX.PLUS is an online platform, the integration was absolutely phenomenal. I can scan directly from my system and not have to fuss over sending a fax.
And I have great ability to send faxes, receive them digitally without having to leave my computer or do a whole lot of working with paper.
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It also let me choose my phone number, which was very convenient because I could match it to the area code of my business. I chose FAX.PLUS ultimately as my solution because it gave me a great, cost-effective way to have a fax machine without having an actual fax machine. So I wanted to find an online solution, because who really has a landline phone to get a fax these days? So I use other methods. And I wasn't pleased with them because I would always get spam.
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Prior to using FAX.PLUS, I used a number of different free trial softwares, where 1-800-FAX, where you could send faxes. Janiece: My name is Janiece and I'm the owner of a company.
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